Hello LTCSZ

I have merged your two topics into one

Just to confirm, As posted above, Have you run and applied all Windows updates for your operating system ?

Try that and let us know how you get on

kennye788 wrote: ↑Sun Dec 30, 2018 8:32 pm [DISPLAY.Device.Microsoft Basic Render Driver.0.0]
Mode=1920x1080x32

Hello kennye788

Please read this complete topic below as it has some useful Information

Let us know how you get on

https://steamcommunity.com/discussions/ ... 504174681/

Hello jerryg Welcome to the Prepar3D Forum. Please try and confirm these steps 1) Is your Windows Operating system up to date ? Run the Windows Updates and Insure you Install all Important updates available. 2) Have you tried running the Installer as administrator ? 3) Did you temporarily Disable bo...

Hello ubik75019 Welcome to the Prepar3D Forum. Just to note, You can purchase Prepar3D with a Visa, MasterCard, or Discover credit card. Unfortunately, prepaid credit cards or PayPale are not accepted. my purchase is rejected with a message indicating that the credit card gateway has a problem and p...

Hello moey124 The Client update is all that is required to update Prepar3D v4 to a more recent version, The Content and Scenery components are an Optional update. You can review the v4.4 release notes below and see if you need or want these updates. https://www.prepar3d.com/news/2018/11/114948/ --- ...

Hello Mike & Raymond Welcome to the Prepar3D Forum. Your Issue maybe due to a corrupt file \ folder or even an Incompatible 3rd party Add On you are running but please try these steps below, They are quick steps and will not effect your Add Ons Regenerate the Prepar3D.cfg file and the Shaders fo...

Deleting just the DLL.XML works. Hello martin58 That's good news, Thank you for updating the topic but there certain aircraft like the CRJ Bombardier that is not found in the Vehicle page even though it is in the aircraft Hello cmck That's good news, Thank you for updating the topic These aircraft ...

Hello amlink Welcome to the Prepar3D Forum. Please try the the "Microsoft Troubleshooting program for uninstalling Issues" Click the link below, Then click Download , Run this file and go through the prompted steps to uninstall the Prepar3D Client https://support.microsoft.com/en-ca/help/1...

barrykensett wrote: ↑Sat Dec 29, 2018 9:30 am I run a home cockpit and the graphics are four displays driven by 2 NVidia cards.

Hello Barry

Please see this topic below and follow the additional link Included

Let us know how you get on

https://www.prepar3d.com/forum/viewtopi ... 5&t=132017

It did work after a reinstall then stopped and just runs in the Background Processes. Hello martin58 Does Prepar3D work after following the video link above Yes ? (Removing the generated files) Most likely this Issue is due to an Incompatible Add On, can you narrow this Issue down to a specific Add...

Hello Junio Gracielo Reading the second entry of the message from your Image it appears the Hash value is still Incorrect. Have you tried my suggestion above ? (Using a Download manager) Also, please see this topic for steps to confirm the Hash value of the download Keep us posted on your progress h...

I'm not able to open P3D to change the display settings either. I get the invalid hardware Hello kennye788 Yes that's correct, my apologises. Can I add that entry manually? No, First the simulator needs to see a dedicated graphics card to function and then the entry is added automatically. However,...

Hello kennye788 If you scroll to the bottom of the Prepar3D.cfg file you will notice an entry like below What does your entry state ? [DISPLAY.Device.NVIDIA GeForce GTX 980 Ti.0.0] Mode=2560x1440x32 [DISPLAY.Device.NVIDIA GeForce GTX 980 Ti.0.1] Mode=1280x1024x32 Note: If you can not see this entry ...

Hello Aviation-EGNS What graphics card do you have Installed ? Also please review the Prepar3D system requirements https://www.prepar3d.com/system-requirements/ --- The video link below shows you how to locate and delete 2 generated files and 1 generated folder, This action will not effect your Add ...

Hello Ulisses

What version of Prepar3D v4 do you have Installed ?

Have a look at the topic below, maybe this will help

Let us know how you get on

https://www.prepar3d.com/forum/viewtopic.php?t=130324