P3Dv4.5 Keeps Crashing

Other problems or issues not covered by other troubleshooting topics.
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edbrugel
Posts: 2
Joined: Sat May 18, 2019 1:49 pm

P3Dv4.5 Keeps Crashing

Post by edbrugel »

Hi
P3Dv4.5 is crashing every 2nd or 3rd flight.
Just instantly goes back to desktop
Here's wat I get from "Error Report"
Source
Prepar3D exe

Summary
Stopped working

Date
‎12/‎27/‎2020 9:20 AM

Status
Report sent

Description
Faulting Application Path: C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: Prepar3D.exe
Application Version: 4.5.14.34698
Application Timestamp: 5e94b5c2
Fault Module Name: d3d10warp.dll
Fault Module Version: 10.0.19041.546
Fault Module Timestamp: 50c1f389
Exception Code: c0000005
Exception Offset: 00000000000b48b0
OS Version: 10.0.19042.2.0.0.768.101
Locale ID: 1033
Additional Information 1: df8b
Additional Information 2: df8b621afb6ce67943ee08998e90761e
Additional Information 3: 89f6
Additional Information 4: 89f6f55b6c50f7da2e5548c45621e9f1

Extra information about the problem
Bucket ID: 0b42b3575dd2566a2e24d075bde1e19c (2172090124414869916)

Any Help would be appreciated as I backed off from P3Dv5.0 because of crashing
Thank you
Ed
User avatar
Martyson
Posts: 15188
Joined: Sun Mar 25, 2012 11:08 am

Re: P3Dv4.5 Keeps Crashing

Post by Martyson »

@ edbrugel ,


"Fault Module Name: d3d10warp.dll"
Search:
The search function in P3D is here (or you can also use your favorite Internet search engine):
Image

The General Debugging Steps are here for your review:
https://www.prepar3d.com/forum/viewtopi ... 2&t=123246

Uninstalling/Deactivating Prepar3D:
https://www.prepar3d.com/forum/viewtopi ... 2&t=125187

Downloading and Installing Prepar3D:
https://www.prepar3d.com/forum/viewtopi ... 2&t=120676
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
edbrugel
Posts: 2
Joined: Sat May 18, 2019 1:49 pm

Re: P3Dv4.5 Keeps Crashing

Post by edbrugel »

Hi
Thanks for the reply
Got 2 Flights in and then here's today's error message which looks different

Faulting Application Path: C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe

Problem signature
Problem Event Name: BEX64
Application Name: Prepar3D.exe
Application Version: 4.5.14.34698
Application Timestamp: 5e94b5c2
Fault Module Name: XAudio2_4.dll_unloaded
Fault Module Version: 9.26.1590.0
Fault Module Timestamp: 49bebddc
Exception Offset: 0000000000032779
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 10.0.19042.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 662c
Additional Information 2: 662cd1888af30ec9c5cadbe93a4e57cd
Additional Information 3: b662
Additional Information 4: b662c7a56753729d3c10d85757851292

Extra information about the problem
Bucket ID: 0649e569c11f64871c48bcd6d450623c (2038086462256210492)

Thank you
Ed
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