I've started having an extremely specific issue that I haven't been able to puzzle out on my own.
I recently upgraded from Windows 7 to Windows 10 - the only major change my system has gone through for several months. Previously, I was able to run P3D without any problem. Now, though, whenever I try to launch the application, I get the error message "Invalid Hardware or Driver Detected". The text reads "Prepar3D was unable to initialize the rendering system and will shut down. Please make sure this system has a video card that supports DirectX11 and that the drivers are up to date." No other program that I've used yet has had a similar problem - I can basically play my entire steam library without an issue.
Cue a few hours of me going through the usual troubleshooting steps, including but not limited to a clean reinstall of P3D, a clean reinstall of my display drivers via display driver uninstaller, and a check to make sure DX itself was up to date.
Eventually, following the advice of a post I saw somewhere, I got the program to actually launch by changing the DVI cable I was using out for an HDMI cable. Strictly speaking it works, but I would really prefer to continue using the DVI cable as my monitor is pretty limited on input slots.
Would anyone have a suggestion on how I could resolve this?
Nvidia GTX 980 (Connected to 1 display)
Any issues, problems or troubleshooting topics related to computer hardware and the Prepar3D client application
2 posts • Page 1 of 1
Solution for anyone finding this on their own searches: I was able to resolve the issue by using Nvidia Control Panel to change the scaling setting from Aspect Ratio to Fullscreen, under the "adjust desktop size and position" option.
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