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[RESOLVED] VR object shows through ground

Posted: Sun May 13, 2018 2:16 pm
by srm
Radio towers, chimneys, and other objects have their below ground portions showing in VR. When I switch to non-vr its fine. Can this be fixed please.Image

tried to post image from photos.google.com but it doesn't seem to work.

Re: VR object shows through ground

Posted: Mon May 14, 2018 1:54 pm
by Rob McCarthy
Hello,

It's hard to see the differences in these screenshots. Are you seeing this in default content? Also can you take screenshots in the exact same location in VR and non VR for a better comparison?

Regards,
Rob McCarthy

Re: VR object shows through ground

Posted: Mon May 14, 2018 7:05 pm
by srm
That was a stock antenna array. It was VR/nonVR with still image. The line I drew in the images points to the base (ground level) of the antenna. If you look closely, you can see the VR is longer. The longer part is below ground level.

Re: VR object shows through ground

Posted: Mon May 14, 2018 8:37 pm
by Rob McCarthy
What LLA were these screenshots at? Also can you repost comparison shots at the same LLA and angle towards these objects? It's hard to tell if the terrain was not fully loaded yet in the VR screenshot.

Regards,
Rob McCarthy

Re: VR object shows through ground

Posted: Mon May 14, 2018 10:19 pm
by srm
I was flying at the time and paused the sim.
Took a screenshot, turned off vr and took another screen shot.
I used Photoshop to crop the pictures to make them easier to compare.
I see this effect everywhere there's a radio tower, smoke stack and with just about anything that is partly below ground.
Even in my own scenery where I put posts below ground to hide them in case I needed them in the future.

It's a reoccurring bug all over the USA.
Maybe outside the USA but I haven't been there yet.
But it has happened in WA, OR, CA, Iowa, NV, ND, MI, MO, NY, Maine, and more.

Re: VR object shows through ground

Posted: Thu May 17, 2018 1:12 pm
by Kayla Dillon
Hello,

Can you please provide the Latitude, Longitude, and Altitude of the area in your screenshots? We would like to reproduce this issue in house.

You can see this information on the Map screen.

Thanks,
Kayla

Re: VR object shows through ground

Posted: Thu May 17, 2018 2:12 pm
by srm
Go to KKLS. There are a couple of radio towers and there are smoke stacks near the river. All show the symptoms.

Re: VR object shows through ground

Posted: Thu May 17, 2018 2:18 pm
by Kayla Dillon
Hello,

Can you specify which runway?

Thanks,
Kayla

Re: VR object shows through ground

Posted: Thu May 17, 2018 9:52 pm
by srm
Take off from R12 and look left. THere's a tower. Watch the base. It seems to slide but really isn't moving.
What you see it the underground portion moving around the pivot point which is the "at ground level" portion of the tower.

Re: VR object shows through ground

Posted: Fri May 25, 2018 7:48 pm
by srm
Any progress? Have you seen the affect? Can it be fixed?

Re: VR object shows through ground

Posted: Wed Jun 13, 2018 5:09 pm
by srm
FYI: fixed....
Seems I didn't install 4.2 right, so I did a fresh install.
Now all is great.