P3DV4.5 CTD unknown

[n452mk]

Hello guys,

No idea and not an expert on determinating what this codes mean but just got 2 CTD's in between 2 hours from my p3dv4.5, only addons I use to fly is active sky and navigraph, any ideas what this can be? happened while flying the PMDG NGXu and also a GA airplane, weird because that aircraft is not study level or anything close to that? please help, see error codes below


Prepar3D.exe
4.5.13.32097
5d8abf93
unknown
0.0.0.0
00000000
c0000005
0000000000000000
1010
01d59bfbb7bed535
E:\Prepar3D v4\Prepar3D.exe
unknown
d73223db-e746-4b6c-b16c-c25173f5d8c6

[downscc]

Lacking any clues, you are left with the basics: http://www.prepar3d.com/forum/viewtopic ... 2&t=123246

[n452mk]

Ok thanks.

[MTN1794]

Did you recently update your PC? I had CTD too a few times until I rebooted twice.

[JorgenSA]

The underlying cause of a CTD is not fixed by a reboot, although rebooting to clean the RAM up before running the sim is generally a good idea.

We need to see what is in the Event Viewer to see what is going on, and it can be two different causes in two different systems.

Jorgen

[n452mk]

Yes did the windows update few days ago, removed the old cfg, shaders folder, removed any shader stuff, PTA, tomato, etc. and same CTD after so no idea whats going on, events viewer says error unknown, very frustrating.

[n452mk]

My post shows what I got on the event viewer.

[JorgenSA]

It does not show the failing module.... which it should.

Jorgen

[n452mk]

Thats all I got from it so no idea what else.

[JorgenSA]

Take a look at the thread here:

https://www.prepar3d.com/forum/viewtopi ... er#p204768

Courtesy of Martyson, aka Vaughan Martell, this shows you where to find the Event Viewer and the faulting module name needed to troubleshoot this.

Jorgen

[n452mk]

CTD just happened again, see below again unknown code

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-11-16T20:08:11.142783500Z" />
<EventRecordID>10633</EventRecordID>
<Channel>Application</Channel>
<Computer>DESKTOP-NK6HTD4</Computer>
<Security />
</System>
- <EventData>
<Data>Prepar3D.exe</Data>
<Data>4.5.13.32097</Data>
<Data>5d8abf93</Data>
<Data>unknown</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>c0000005</Data>
<Data>0000000000000000</Data>
<Data>2ae4</Data>
<Data>01d59cb54cb41b81</Data>
<Data>E:\Prepar3D v4\Prepar3D.exe</Data>
<Data>unknown</Data>
<Data>becc3f1e-8908-4cc3-a454-b6dc8f699098</Data>
<Data />
<Data />
</EventData>
</Event>

[Martyson]

How are you getting your error information?
Are you using a component of the Win10 Event Viewer?

"CTD just happened again, see below again unknown code
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">"

[JorgenSA]

Well, Vaughan, I hope you're OK with me posting the link on how you find the error information, since I cannot do it better myself.

But it seems that Efrain did not read it, at least I do not see the failing module....

Jorgen

[n452mk]

I did and is all Im getting from the event viewer

[n452mk]

Just happened 2 mins ago, see below from the event viewer

Prepar3D.exe
4.5.13.32097
5d8abf93
nvwgf2umx.dll
26.21.14.4120
5dc36abb
c0000005
000000000055f05c
16b8
01d59cbba741bbef
E:\Prepar3D v4\Prepar3D.exe
C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_4c58d0478f430ad5\nvwgf2umx.dll
23e2dbc9-0da1-4cc2-ad15-2b16daaaf80e

also showed this

Application: Prepar3D.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0000005, exception address 00007FFC230DF05C

HWMonitor.exe
1.4.1.0
2724
01d59cbf37426498
2892
C:\Program Files\CPUID\HWMonitor\HWMonitor.exe
464e4c6a-548a-462b-abba-d1e0999f7503


Unknown
55006E006B006E006F0077006E0000000000