Lost P3DV4 info

Any issues, problems or troubleshooting topics related to installing the Prepar3D client application or it's installer.
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RossG
Posts: 86
Joined: Mon Jun 16, 2014 6:07 am

Lost P3DV4 info

Post by RossG »

Hello;
I recently updates my computer and lost my outlook file that had my registration info for P3DV4 in it. I don't have access to the old email account which is endlesjrnys@comcast.net. Is there any way for my to retrieve this info? my login info is not working.

New email is endlesjrnys@gmail.com

Ross G.
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JorgenSA
Posts: 6021
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM ENE of EDXF

Re: Lost P3DV4 info

Post by JorgenSA »

Your best bet, I think, is to email

licensing@prepar3d.com

with all the information you have available.

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
RossG
Posts: 86
Joined: Mon Jun 16, 2014 6:07 am

Re: Lost P3DV4 info

Post by RossG »

Thank You for the help. I have emailed them and hope they can help me otherwise I lose 1,000 of dollars in addons.
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