Error installing P3d3.2

Any issues, problems or troubleshooting topics related to installing the Prepar3D client application or it's installer.
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lucagigli
Posts: 22
Joined: Tue Aug 21, 2012 11:42 am

Error installing P3d3.2

Post by lucagigli »

I can't install P3D3.2 just after running setup: I chosse the disk where to install it, then appears the "initialing" message, and then a answer that say it can't install software. Here it is the log. Someone can help me?
I've P3D2 installed. I must uninstallit before P3D3?

Luca
Italy

The log file:

[19E8:1D48][2016-04-21T09:12:41]i001: Burn v3.9.1006.0, Windows v6.1 (Build 7601: Service Pack 1), path: D:\Luca\Prepar3D3\Prepar3D_v3_Academic_3.2.3.16769\Prepar3D_v3_Academic_3.2.3.16769\Setup.exe, cmdline: '-burn.unelevated BurnPipe.{2E837DF9-C1E4-4D07-9210-D443B9F37194} {EECF8CF4-1C1B-4E79-B91E-B9B505339ED1} 6500 '
[19E8:1D48][2016-04-21T09:12:41]i000: Initializing string variable 'InstallFolder' to value '[ProgramFilesFolder]Lockheed Martin\Prepar3D v3'
[19E8:1D48][2016-04-21T09:12:41]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Luca\AppData\Local\Temp\Prepar3D_v3_Academic_20160421091241.log'
[19E8:1D48][2016-04-21T09:12:41]i000: Setting string variable 'WixBundleOriginalSource' to value 'D:\Luca\Prepar3D3\Prepar3D_v3_Academic_3.2.3.16769\Prepar3D_v3_Academic_3.2.3.16769\Setup.exe'
[19E8:1D48][2016-04-21T09:12:41]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'D:\Luca\Prepar3D3\Prepar3D_v3_Academic_3.2.3.16769\Prepar3D_v3_Academic_3.2.3.16769\'
[19E8:1D48][2016-04-21T09:12:42]i000: Setting string variable 'WixBundleName' to value 'Prepar3D v3 Academic'
[19E8:1AE8][2016-04-21T09:12:42]i000: Setting version variable 'WixBundleFileVersion' to value '3.2.3.16769'
[19E8:1D48][2016-04-21T09:12:42]i100: Detect begin, 7 packages
[19E8:1D48][2016-04-21T09:12:42]i000: Setting string variable 'NETFRAMEWORK45' to value '394271'
[19E8:1D48][2016-04-21T09:12:42]i052: Condition 'NETFRAMEWORK45 >= 378389' evaluates to true.
[19E8:1D48][2016-04-21T09:12:42]i101: Detected package: VCREDIST120, state: Absent, cached: None
[19E8:1D48][2016-04-21T09:12:42]i101: Detected package: DirectX, state: Absent, cached: None
[19E8:1D48][2016-04-21T09:12:42]i101: Detected package: Net45, state: Present, cached: None
[19E8:1D48][2016-04-21T09:12:42]i101: Detected package: MSXML6_x86, state: Absent, cached: None
[19E8:1D48][2016-04-21T09:12:42]i101: Detected package: Prepar3D, state: Absent, cached: None
[19E8:1D48][2016-04-21T09:12:42]i101: Detected package: Content, state: Absent, cached: None
[19E8:1D48][2016-04-21T09:12:42]i101: Detected package: Scenery, state: Absent, cached: None
[19E8:1D48][2016-04-21T09:12:42]i199: Detect complete, result: 0x0
[19E8:1AE8][2016-04-21T09:12:48]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 0
[19E8:1AE8][2016-04-21T09:13:05]i000: Setting string variable 'InstallFolder' to value 'D:\Lockheed Martin\Prepar3D v3'
[19E8:1AE8][2016-04-21T09:13:16]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1
[19E8:1D48][2016-04-21T09:13:16]i200: Plan begin, 7 packages, action: Install
[19E8:1D48][2016-04-21T09:13:16]w321: Skipping dependency registration on package with no dependency providers: VCREDIST120
[19E8:1D48][2016-04-21T09:13:16]i000: Setting string variable 'WixBundleLog_VCREDIST120' to value 'C:\Users\Luca\AppData\Local\Temp\Prepar3D_v3_Academic_20160421091241_0_VCREDIST120.log'
[19E8:1D48][2016-04-21T09:13:16]w321: Skipping dependency registration on package with no dependency providers: DirectX
[19E8:1D48][2016-04-21T09:13:16]i000: Setting string variable 'WixBundleLog_DirectX' to value 'C:\Users\Luca\AppData\Local\Temp\Prepar3D_v3_Academic_20160421091241_1_DirectX.log'
[19E8:1D48][2016-04-21T09:13:16]w321: Skipping dependency registration on package with no dependency providers: Net45
[19E8:1D48][2016-04-21T09:13:16]i000: Setting string variable 'WixBundleRollbackLog_MSXML6_x86' to value 'C:\Users\Luca\AppData\Local\Temp\Prepar3D_v3_Academic_20160421091241_2_MSXML6_x86_rollback.log'
[19E8:1D48][2016-04-21T09:13:16]i000: Setting string variable 'WixBundleLog_MSXML6_x86' to value 'C:\Users\Luca\AppData\Local\Temp\Prepar3D_v3_Academic_20160421091241_2_MSXML6_x86.log'
[19E8:1D48][2016-04-21T09:13:16]i000: Setting string variable 'WixBundleRollbackLog_Prepar3D' to value 'C:\Users\Luca\AppData\Local\Temp\Prepar3D_v3_Academic_20160421091241_3_Prepar3D_rollback.log'
[19E8:1D48][2016-04-21T09:13:16]i000: Setting string variable 'WixBundleLog_Prepar3D' to value 'C:\Users\Luca\AppData\Local\Temp\Prepar3D_v3_Academic_20160421091241_3_Prepar3D.log'
[19E8:1D48][2016-04-21T09:13:16]i000: Setting string variable 'WixBundleRollbackLog_Content' to value 'C:\Users\Luca\AppData\Local\Temp\Prepar3D_v3_Academic_20160421091241_4_Content_rollback.log'
[19E8:1D48][2016-04-21T09:13:16]i000: Setting string variable 'WixBundleLog_Content' to value 'C:\Users\Luca\AppData\Local\Temp\Prepar3D_v3_Academic_20160421091241_4_Content.log'
[19E8:1D48][2016-04-21T09:13:16]i000: Setting string variable 'WixBundleRollbackLog_Scenery' to value 'C:\Users\Luca\AppData\Local\Temp\Prepar3D_v3_Academic_20160421091241_5_Scenery_rollback.log'
[19E8:1D48][2016-04-21T09:13:16]i000: Setting string variable 'WixBundleLog_Scenery' to value 'C:\Users\Luca\AppData\Local\Temp\Prepar3D_v3_Academic_20160421091241_5_Scenery.log'
[19E8:1D48][2016-04-21T09:13:16]i201: Planned package: VCREDIST120, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
[19E8:1D48][2016-04-21T09:13:16]i201: Planned package: DirectX, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
[19E8:1D48][2016-04-21T09:13:16]i201: Planned package: Net45, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[19E8:1D48][2016-04-21T09:13:16]i201: Planned package: MSXML6_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[19E8:1D48][2016-04-21T09:13:16]i201: Planned package: Prepar3D, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[19E8:1D48][2016-04-21T09:13:16]i201: Planned package: Content, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[19E8:1D48][2016-04-21T09:13:16]i201: Planned package: Scenery, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[19E8:1D48][2016-04-21T09:13:16]i299: Plan complete, result: 0x0
[19E8:1D48][2016-04-21T09:13:16]i300: Apply begin
[1964:106C][2016-04-21T09:13:16]i360: Creating a system restore point.
[1964:106C][2016-04-21T09:13:22]i361: Created a system restore point.
[1964:106C][2016-04-21T09:13:22]e000: Error 0x80070003: Failed to create cache directory: C:\ProgramData\Package Cache\{af9d0746-320e-4ae6-a90c-03f18d7de682}\
[1964:106C][2016-04-21T09:13:22]e000: Error 0x80070003: Failed to create completed cache path for bundle.
[1964:106C][2016-04-21T09:13:22]e000: Error 0x80070003: Failed to cache bundle from path: C:\Users\Luca\AppData\Local\Temp\{af9d0746-320e-4ae6-a90c-03f18d7de682}\.be\Setup.exe
[1964:106C][2016-04-21T09:13:22]e000: Error 0x80070003: Failed to begin registration session.
[19E8:1D48][2016-04-21T09:13:22]e000: Error 0x80070003: Failed to begin registration session in per-machine process.
[19E8:1D48][2016-04-21T09:13:22]e000: Error 0x80070003: Failed to register bundle.
[19E8:1D48][2016-04-21T09:13:22]i399: Apply complete, result: 0x80070003, restart: None, ba requested restart: No
Mike LM

Re: Error installing P3d3.2

Post by Mike LM »

You do not need to uninstall v2 before installing v3.

If you're having issues installing, check the checksums of your files against those found on the downloads page. Also, how much room do you have available on your C:\ drive? You need at least 10GB open on C;\.

- Mike
User avatar
lucagigli
Posts: 22
Joined: Tue Aug 21, 2012 11:42 am

Re: Error installing P3d3.2

Post by lucagigli »

On C: I've more than 40 giga open room, however I want to install P3D3 in another hd. I'll have a check with hte checksum. I use 7zip: is it possible to verify with it or you suggest a free software to che chek it?
Thank you

Luca
Bill32174
Posts: 2
Joined: Fri Apr 22, 2016 6:11 pm

Re: Error installing P3d3.2

Post by Bill32174 »

I'm having the same issue, tried numerous uninstalls and re-installs. More than 200GB on hard drive. How does one perform a check of checksums?

Thanks!
Bill32174
Posts: 2
Joined: Fri Apr 22, 2016 6:11 pm

Re: Error installing P3d3.2

Post by Bill32174 »

Ok, figured out how to perform a checksum and they match. I had previously installed P3D v3 several weeks ago successfully, but it became corrupted and I uninstalled all the files properly. Tried to re-install and that is when the problems cropped up. Any advice is welcome.

Thanks!
User avatar
lucagigli
Posts: 22
Joined: Tue Aug 21, 2012 11:42 am

Re: Error installing P3d3.2

Post by lucagigli »

I had a verify of md5 chechsum and it matches! I've also tried to download and install with the individual components, but without success, every time the same error. Waiting for suggestions, thank you

Luca
User avatar
lucagigli
Posts: 22
Joined: Tue Aug 21, 2012 11:42 am

Re: Error installing P3d3.2

Post by lucagigli »

Help! Help! Help!

I've unistalled P3D2.5 to try to install P3D3.2 after the problems I've in previous posts, but without success. And now I can't reinstall P3D2.5! The same errore, here's the log file

Luca

[1950:198C][2016-04-24T12:03:25]i001: Burn v3.7.1224.0, Windows v6.1 (Build 7601: Service Pack 1), path: D:\Luca\Prepar3D2\Installer\Divisi per cab v2.5\Setup.exe, cmdline: '-burn.unelevated BurnPipe.{8B367EEA-FD04-4C75-B775-1A89CEBC7F2E} {40617B73-0893-430D-A990-72FD102DAF83} 1744'
[1950:198C][2016-04-24T12:03:25]i000: Initializing string variable 'InstallFolder' to value '[ProgramFilesFolder]Lockheed Martin\Prepar3D v2'
[1950:198C][2016-04-24T12:03:25]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Luca\AppData\Local\Temp\Prepar3D_v2_Academic_Bundle_20160424120325.log'
[1950:198C][2016-04-24T12:03:25]i000: Setting string variable 'WixBundleOriginalSource' to value 'D:\Luca\Prepar3D2\Installer\Divisi per cab v2.5\Setup.exe'
[1950:198C][2016-04-24T12:03:25]i000: Setting string variable 'WixBundleName' to value 'Prepar3D v2 Academic Bundle'
[1950:198C][2016-04-24T12:03:25]i100: Detect begin, 6 packages
[1950:198C][2016-04-24T12:03:25]i000: Setting string variable 'NETFRAMEWORK45' to value '394271'
[1950:198C][2016-04-24T12:03:25]i052: Condition 'NETFRAMEWORK45 >= 378389' evaluates to true.
[1950:198C][2016-04-24T12:03:25]i101: Detected package: VCREDIST100, state: Absent, cached: None
[1950:198C][2016-04-24T12:03:25]i101: Detected package: DirectX, state: Absent, cached: None
[1950:198C][2016-04-24T12:03:25]i101: Detected package: Net45, state: Present, cached: None
[1950:198C][2016-04-24T12:03:25]i101: Detected package: MSXML6_x86, state: Absent, cached: None
[1950:198C][2016-04-24T12:03:25]i101: Detected package: ESP, state: Absent, cached: None
[1950:198C][2016-04-24T12:03:25]i101: Detected package: Prepar3D, state: Absent, cached: None
[1950:198C][2016-04-24T12:03:25]i199: Detect complete, result: 0x0
[1950:1524][2016-04-24T12:03:47]i000: Setting string variable 'InstallFolder' to value 'D:\Lockheed Martin\Prepar3D v2'
[1950:198C][2016-04-24T12:03:49]i200: Plan begin, 6 packages, action: Install
[1950:198C][2016-04-24T12:03:49]w321: Skipping dependency registration on package with no dependency providers: VCREDIST100
[1950:198C][2016-04-24T12:03:49]i000: Setting string variable 'WixBundleLog_VCREDIST100' to value 'C:\Users\Luca\AppData\Local\Temp\Prepar3D_v2_Academic_Bundle_20160424120325_0_VCREDIST100.log'
[1950:198C][2016-04-24T12:03:49]w321: Skipping dependency registration on package with no dependency providers: DirectX
[1950:198C][2016-04-24T12:03:49]i000: Setting string variable 'WixBundleLog_DirectX' to value 'C:\Users\Luca\AppData\Local\Temp\Prepar3D_v2_Academic_Bundle_20160424120325_1_DirectX.log'
[1950:198C][2016-04-24T12:03:49]w321: Skipping dependency registration on package with no dependency providers: Net45
[1950:198C][2016-04-24T12:03:49]i000: Setting string variable 'WixBundleRollbackLog_MSXML6_x86' to value 'C:\Users\Luca\AppData\Local\Temp\Prepar3D_v2_Academic_Bundle_20160424120325_2_MSXML6_x86_rollback.log'
[1950:198C][2016-04-24T12:03:49]i000: Setting string variable 'WixBundleLog_MSXML6_x86' to value 'C:\Users\Luca\AppData\Local\Temp\Prepar3D_v2_Academic_Bundle_20160424120325_2_MSXML6_x86.log'
[1950:198C][2016-04-24T12:03:49]i000: Setting string variable 'WixBundleRollbackLog_ESP' to value 'C:\Users\Luca\AppData\Local\Temp\Prepar3D_v2_Academic_Bundle_20160424120325_3_ESP_rollback.log'
[1950:198C][2016-04-24T12:03:49]i000: Setting string variable 'WixBundleLog_ESP' to value 'C:\Users\Luca\AppData\Local\Temp\Prepar3D_v2_Academic_Bundle_20160424120325_3_ESP.log'
[1950:198C][2016-04-24T12:03:49]i000: Setting string variable 'WixBundleRollbackLog_Prepar3D' to value 'C:\Users\Luca\AppData\Local\Temp\Prepar3D_v2_Academic_Bundle_20160424120325_4_Prepar3D_rollback.log'
[1950:198C][2016-04-24T12:03:49]i000: Setting string variable 'WixBundleLog_Prepar3D' to value 'C:\Users\Luca\AppData\Local\Temp\Prepar3D_v2_Academic_Bundle_20160424120325_4_Prepar3D.log'
[1950:198C][2016-04-24T12:03:49]i201: Planned package: VCREDIST100, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
[1950:198C][2016-04-24T12:03:49]i201: Planned package: DirectX, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
[1950:198C][2016-04-24T12:03:49]i201: Planned package: Net45, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1950:198C][2016-04-24T12:03:49]i201: Planned package: MSXML6_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[1950:198C][2016-04-24T12:03:49]i201: Planned package: ESP, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[1950:198C][2016-04-24T12:03:49]i201: Planned package: Prepar3D, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[1950:198C][2016-04-24T12:03:49]i299: Plan complete, result: 0x0
[1950:198C][2016-04-24T12:03:49]i300: Apply begin
[06D0:1674][2016-04-24T12:03:49]i360: Creating a system restore point.
[06D0:1674][2016-04-24T12:03:53]i361: Created a system restore point.
[06D0:1674][2016-04-24T12:03:53]e000: Error 0x80070003: Failed to create cache directory: C:\ProgramData\Package Cache\{c48080e7-b7df-4d79-9eee-cb075a5a54b5}
[06D0:1674][2016-04-24T12:03:53]e000: Error 0x80070003: Failed to create completed cache path for bundle.
[06D0:1674][2016-04-24T12:03:53]e000: Error 0x80070003: Failed to cache bundle from path: C:\Users\Luca\AppData\Local\Temp\{c48080e7-b7df-4d79-9eee-cb075a5a54b5}\.be\Setup.exe
[06D0:1674][2016-04-24T12:03:53]e000: Error 0x80070003: Failed to begin registration session.
[1950:198C][2016-04-24T12:03:53]e000: Error 0x80070003: Failed to begin registration session in per-machine process.
[1950:198C][2016-04-24T12:03:53]e000: Error 0x80070003: Failed to register bundle.
[1950:198C][2016-04-24T12:03:53]i399: Apply complete, result: 0x80070003, restart: None, ba requested restart: No
Saul
Posts: 3510
Joined: Mon Mar 04, 2013 1:02 pm
Location: Manchester, UK

Re: Error installing P3d3.2

Post by Saul »

I'd guess your registry is messed up.
You could try running a registry fixer like CC cleaner as a freeware example. (At you're own Risk)

Alternatives maybe a reformat of your HDD and re-installation of windows and everything.
User avatar
lucagigli
Posts: 22
Joined: Tue Aug 21, 2012 11:42 am

Re: Error installing P3d3.2

Post by lucagigli »

I've just tried with CCleaner to clean up registry, but nothing. I can't format C:, I've a lot of other things in my pc (job, home and so on). Is there nothing else to do?

I use Win7. If I update it to Win10 colud be solve?

Thank you

Luca
Saul
Posts: 3510
Joined: Mon Mar 04, 2013 1:02 pm
Location: Manchester, UK

Re: Error installing P3d3.2

Post by Saul »

I would doubt upgrading to win 10 will fix it. Sorry I don't know what else to suggest.
Mike LM

Re: Error installing P3d3.2

Post by Mike LM »

In your Windows control panel, do you have any lines that say Prepar3D v3? If so, try uninstalling all of them. There may be a package still on your computer. Afterwards, make sure that there are no files in any of the following locations:

  • C:\Program Files (x86)\Lockheed Martin\Prepar3D v3 (or the modified install location)
    %PROGRAMDATA%\Lockheed Martin\Prepar3D v3
    %LOCALAPPDATA%\Lockheed Martin\Prepar3D v3
    %APPDATA%\Lockheed Martin\Prepar3D v3
    %USERPROFILE%\Documents\Prepar3D v3 Files
- Mike
User avatar
lucagigli
Posts: 22
Joined: Tue Aug 21, 2012 11:42 am

Re: Error installing P3d3.2

Post by lucagigli »

No, there's nothing, it's all clean. I've found just the files folder in Documents of the old v2, I've deleted it. I've found, about v3, only log files txt about my installation tires.

Luca
User avatar
lucagigli
Posts: 22
Joined: Tue Aug 21, 2012 11:42 am

Re: Error installing P3d3.2

Post by lucagigli »

I've found something that can be involved in my problem. I've forgotten that in the past, to save space in C:, I've moved the Program data/Package cache in D: following the suggest reported here https://www.roelvanlisdonk.nl/?p=4277 . Can you help me to delete this forwarding to go back to have Package cache in C:? What have I to do in command prompt to remove the junction? Then I can move the direcotry Package cache from D: to C: again to have a try to install P3D3

Thank you

Luca
User avatar
lucagigli
Posts: 22
Joined: Tue Aug 21, 2012 11:42 am

Re: Error installing P3d3.2

Post by lucagigli »

Please, help about that
Luca
I've found something that can be involved in my problem. I've forgotten that in the past, to save space in C:, I've moved the Program data/Package cache in D: following the suggest reported here https://www.roelvanlisdonk.nl/?p=4277 . Can you help me to delete this forwarding to go back to have Package cache in C:? What have I to do in command prompt to remove the junction? Then I can move the direcotry Package cache from D: to C: again to have a try to install P3D3

Thank you

Luca
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