Sudden ctds

Other problems or issues not covered by other troubleshooting topics.
cyberpilot
Posts: 4
Joined: Fri Feb 16, 2018 10:33 pm

Sudden ctds

Postby cyberpilot » Fri Jun 15, 2018 6:02 am

I've just started getting ctds when I start P3Dv4.2 (win 10) and load any aircraft at any given location.
This has occurred right out of the blue - have not installed or uninstalled any addons for some time or made any tweaks to the pc.
This is the error message I get:

Prepar3D.exe
4.2.21.24048
5a7c832c
ntdll.dll
10.0.17134.112
6529f37c
c0000374
00000000000f4d1b
2e88
01d40461faa0ad60
D:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe
C:\WINDOWS\SYSTEM32\ntdll.dll
b755e96b-96a0-40b1-92f5-795ab8279359

Some assistance would be much appreciated.

User avatar
Brady Butler
Lockheed Martin
Posts: 425
Joined: Tue May 09, 2017 5:31 pm

Re: Sudden ctds

Postby Brady Butler » Fri Jun 15, 2018 12:06 pm

Hello cyberpilot,

To have us assist you further, could you please review this topic and let us know the results from following the troubleshooting steps? Also, can you provide the details of your system?

http://www.prepar3d.com/forum/viewtopic ... 2&t=123246

If the issue is determined to be caused by an add-on, you will likely want to reach out to the add-on developer for direct support. If they need any support with development, they should not hesitate to contact us.

Regards,
Brady
Brady Butler
Prepar3D® Software Engineer


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