I have V6 and want to test V5

Any issues, problems or troubleshooting topics related to the Prepar3D website and web apps.
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E1000
Posts: 37
Joined: Sat Mar 26, 2022 4:13 am

I have V6 and want to test V5

Post by E1000 »

Hello,
I run V6 with the latest patches and I like it .
I had V5 and ORBX due disk crash I lost V5 and ORBX
How can I redownload V5 ,have I to buy again V5?
Thanks in advance
Emile EBBR Z590 Aorus Elite, i9-11900K 3.5Ghz Nvidia RTX 3060, 16 GB Mem, SSD 1Tera + other HDDs, Dual Boot . Win11/Win11 Pro X64
agfreeman
Posts: 269
Joined: Thu Dec 29, 2022 11:50 am

Re: I have V6 and want to test V5

Post by agfreeman »

If you login to the download page you will be able to see all your purchases, assuming that you used the same account to purchase v5 and V6. Otherwise you'll need your login details that you used to purchase v5
mpni
Posts: 1098
Joined: Thu Aug 09, 2018 10:37 am
Contact:

Re: I have V6 and want to test V5

Post by mpni »

Hi
In addition to agfreeman, if you can't activate Prepar3D v5, send a mail at licensing@prepar3d.com
Regards
Michel

https://prepar3d.com/forum/viewtopic.php?t=126726

"... Depending on the license you have, it is likely that you have reached the limited number of activations for your specific license. While the licensing software does recognize that the installs are being done on the same computer, if enough of the computer’s information changes (operating system, external hardware, graphics cards, etc.), it will flag your setup as a different computer. If you need an additional activation, because of a hardware change or you are moving the license to a new computer, please e-mail licensing@prepar3d.com with your License ID and a very brief explanation of the reason you need your license reactivated. Your request will be fulfilled within two business days... "
E1000
Posts: 37
Joined: Sat Mar 26, 2022 4:13 am

Re: I have V6 and want to test V5

Post by E1000 »

Hello
THanks for your help, found how to ..
Now downloading
Have a nice day
Emile EBBR Z590 Aorus Elite, i9-11900K 3.5Ghz Nvidia RTX 3060, 16 GB Mem, SSD 1Tera + other HDDs, Dual Boot . Win11/Win11 Pro X64
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